Management reserve the right to cancel advance booking in exceptional and unavoidable circumstances
Reservation will stand cancelled if the tourist fails to avail the accommodation within 12 hours of his scheduled time of arrival in the unit. Reservation will, however, be continued if a tourist is able to inform the manager of the unit about his late arrival. Late arrival will not absolve the tourist from paying full tariff.
In case a tourist shortens the duration of his proposed stay, the advance paid for the unoccupied period will not be adjusted. No refund will be admissible.
Tariff is subject to change without prior notice.
Taxes as applicable will be extra payable at the unit (Only for book-in 30 June, 2017).
All Disputes are subject to the jurisdiction of Bhopal courts only.
Please carry a valid photo identity card along with Booking receipt at the time of check-in in the Hotel
In case of power cut only fan and light will work through generator.
Private catering is not allowed.
Kanha, Bandhavgarh, Panna, & Pench National Park remain closed from 1st July to 30th September due to rains. However Kipling's Court at Pench, White Tiger Forest lodge at Bandhavgarv, Kanha Safari Lodge, Mukki, Gawa Kanha Resort, Malanjkhand, Mohgaon and Baghira Jungle Resort, Mocha remains open.
CHECK-OUT/IN TIME: 1200 HRS.
100% ADVANCE REQUIRED FOR THE ENTIRE DURATION OF STAY AT THE TIME OF BOOKING
Notice for Cancellation
10 days or above
1 day before
Note: Amendment in dates will be treated as cancellation.
MPSTDC respects your privacy and recognizes the need to protect the personally identifiable information (any information by which you can be identified, such as name, address, and telephone number) you share with us. We would like to assure you that we follow appropriate standards when it comes to protecting your privacy on our web sites.
In general, you can visit MPSTDC website without telling us who you are or revealing any personal information about yourself. We track the Internet address of the domains from which people visit us and analyse this data for trends and statistics, but the individual user remains anonymous.
MPSTDC will not disclose any information (derived from the registration form or booking Form) to third parties, or use of, any online service (including names and addresses) without the consent of the user or customer (except as required by any legal process). MPSTDC will allow suppliers to access the information for purposes of confirming your registration and providing you with benefits you are entitled to.
Cancellation of I-tickets/hotel booking can be done at any computerized reservation system across the country and a cancellation tickets/hotel booking obtained. NO CASH REEFUND will be given. Bank charges that are being levied by the Payment Gateways/Banks are not subject to refund in the event of cancellation of tickets/bookings by the Customer Service Charges is also not refundable. The refund amount will be credited to the respective account electronically.
You will get a confirmation via email & SMS once a room is booked and the print out can be used at the time of Check In along with the identification/identity proof selected by you at the time of booking. Therefore we request you to kindly ensure that the correct email ID & mobile number are entered while making the booking.
You can send e-mail to firstname.lastname@example.org with full details. If the booking has been confirmed, if not then the full refund will be processed; and credited to the account or card from which the amount has been deducted.
Identity proof is a must for Check-In in hotel. We request you to contact on e-mail email@example.com regarding this query. However, some form of identity proof is a must for MP Tourism. Authorized ID-The Personal Photo Identification card falling in any of these five categories. 1. Passport 2. Voter identification Card 3. Driving License 4. PAN Card 5. Central Government Or State Government issued Employee identification. 6. Student identity Card with photograph issued by recognized School/College for their students. 7. Nationalized Bank Passbook with photograph. For Non-Indians, their country’s passport will constitute sole authorized ID.
Cancellation charges are as per the cancellation rules and policies. The refund will be processed by us in 7 working days from the time of cancellation; it would take additional 4-5 working days for the bank to credit it into your account.
You can also write to our customer support team at firstname.lastname@example.org and someone will get back to you within 12 hours of your inquiry. Or you can call us at our Toll Free No. 1800-233-7777 (8 AM to 8 PM).
Credit Card: - 1.40% of customer payment amount Debit Card: - Nil for transactions below Rs.2000 (as per RBI guidelines) 1.00% for transactions above Rs.2000.00 Net banking: - 1.60%+taxes as applicable of customer payment amount Amex/Diners: 2% of customer payment amount International cards based Payments Facility: - 3.00 % of Customer Payment Amount UPI: - Nil up to Rs.2000 of Customer Payment Amount. 0.65% of customer payment amount for transactions above Rs.2000.00 (as per RBI guidelines) Cash Cards/Mobile Wallets: 1.60% of customer payment amount